Returns & Exchanges
At Trunki 🤩, we want you to love your new fashion finds, but if something isn't quite right, we offer a hassle-free 30-day return policy. Items must be unworn, unwashed, and still have the original tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all Trunki 🤩 tags are intact, and include your printed return authorization slip inside.
- 3.Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location; keep your tracking number for peace of mind.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
